Help Centre

I cannot log in

Try these fixes

  1. 1Sign in with username, email, or phone plus password.
  2. 2Check for extra spaces, spelling errors, and phone number format.
  3. 3Use password reset if the password may be old or forgotten.
  4. 4If you created the account with phone only, try phone or username. If you used email, try email or username.
  5. 5Remember that OTP is not the normal login method.

Related links

Issue code: account_login_failed

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