Help Centre

I keep getting signed out

Try these fixes

  1. 1Sign in again if the session expired.
  2. 2Check that browser cookies are not fully blocked.
  3. 3Avoid private browsing if you want the session to persist.
  4. 4If you recently changed password, sign in again on each device.

Related links

Issue code: account_signed_out_unexpectedly

Still need help?

Joytizens only. Enter or become a Joytizen so our help team can assist you better.