Help Centre
My request to redeem Reward Points was rejected
Try these fixes
- 1Read the review note if available.
- 2Check current Reward Points balance.
- 3Earn more eligible Reward Points and request again if allowed.
- 4Do not assume rejected requests reduce balance.
Related links
Issue code: redeem_request_rejected
Still need help?
Joytizens only. Enter or become a Joytizen so our help team can assist you better.