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I did not receive my OTP

Try these fixes

  1. 1Wait for the resend button to become available before requesting another OTP.
  2. 2Check spam, promotions, and updates folders for email OTP.
  3. 3Confirm the phone number or email was typed correctly.
  4. 4Use the newest OTP only after requesting a resend.
  5. 5Try again on a stronger network if SMS delivery is slow.

Related links

Create Joytizen accountVerify phone or email, set password, and choose username.Joytizen settingsUpdate profile, avatar, password, email, or phone.

Issue code: onboarding_otp_not_received

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